Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates

We offer flat rate Standard Shipping within the United States. Please note that the rate may increase based on total weight of the package. 

$4.75 (2-5 business days)

International Shipping

We offer flat rate Standard Shipping based on your region. The delivery time is 10-30 days. The cost depends on final destination. Please note that the rate may increase based on total weight of the package. 

Australia 
$12.49

Canada
$9.39

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 8 days of receiving your shipping confirmation email, please contact us at sales@kyii.shop with your name and order number, and we will look into it for you.